Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties

Assist the borrower through the difficult time of property loss while demonstrating compassion and empathy. Review and analyze insurance claims and documentation to prepare the payout request while ensuring accuracy and compliance Collaborate with the borrower, insurance companies, adjustors and contractors to gather the necessary information and resolve any claim related

Supports Voice of the Customer initiative, working to uncover and assess customer experience enhancement opportunities Evaluates and analyzes customer feedback to understand trends and opportunities identified in customer surveys, online reviews, issues, complaints and other relevant customer data Supports management and engagement with third party customer experience sur

PRINCIPLE DUTIES AND REPONSIBILITES Submit real estate collateral documents to the appropriate jurisdiction for recording following policy, procedures and regulatory requirements. Submission may occur via hard copy or electronic means. Work with loan officers to correct identified errors on perfection documents. Consistently pull and review reports for outstanding mortgag

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties

Oversee all aspects of customer relationships including customer service, loan and deposit maintenance, cross selling other bank products and services and loan monitoring. Manage account overdrafts, approve / process customer wires and recommend loans, loan modifications, and loan monitoring reports for approval. Solicit new commercial loan and deposit relationships and g

include Utilizing reporting to initiate the marketing process, track status, prevent delays and manage deadlines Work with contacts, such as foreclosure attorneys, to ensure post foreclosure sale actions are taken in order to sell property Assist with the review of purchase offers by completing tools used for analysis Identify potential challenges in process and taking pro

of the position include Comprehensive hands on review and documentation of business processes to provide recommendations that will increase the efficiency and effectiveness of the operations The creation and management of detailed project plans to ensure the successful implementation of initiatives Overseeing the implementation of solutions such as process re designs, adva

Gathers and analyzes data related to mortgage assets for the purpose of asset acquisition and performance modeling. Maintains datasets and business intelligence solutions. Creates reports and visualizations in support of investment decisions and business initiatives. Provides support for the Bank's mortgage asset acquisition activities. Develops subject area expertise in

MidFirst Bank is one of the largest privately owned banks in the United States and this combination of size and private ownership provides our customers with a special brand of banking. Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the county. The Document Cures Department is responsible for the safe keeping and ac

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service. Your duties

Proven knowledge of banking products and services as well as standard banking procedures and regulations Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense Excellent customer service skills, including oral and written communication Ability to work effectively as a team member and with customers Careful a

Midland Mortgage Credit Disputed department is responsible for insuring we report accurate credit reporting each month on our borrowers. If a borrower has questions or disputes regarding what we reported, we will receive a credit dispute. This position will help review and respond to Credit Disputes. This position works with several areas in the company to research disput

MidFirst Bank is one of the largest privately owned banks in the United States and this combination of size and private ownership provides our customers with a special brand of banking. Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the county. The Documentation Department is responsible for the safe keeping and acc

This position is part of the Commercial Services Customer Support department within our Bank Operations group. This team is primarily responsible for providing direct telephone and email support to our business and commercial clients. Products and services supported include online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay